faq

Q1: Do you make flags?
A: Yes, all styles shapes and materials. We manufacture everything in house from screen printed flags to Digital Imaged flags and also hand stitched Appliquéd) flags.

Q2: What size and shape can I have?
A: As desired.

Q3: Do you make international flags?
A: Yes. We manufacture everything in house from screen printed flags to Digital Imaged flags and also hand stitched appliquéd) flags. Most National flags have specific ratios and where required we match to the correct Protocol.

Q4: Do you make them to order?
A: Over 80% of our work is made to order. Our tolerances are so fine we make flags and banners for large organisations requiring measurements to be within 2mm. Of course we also make flags for all sorts of venues and events. Specific finishings, eyelets, cords, clips, ropes, dowels, ties and Velcro. Whatever the finish, we provide it.

Q5: What is the smallest number I need to order?
A: One

Q6: What is the maximum number I can order?
A: As many as you need, given enough production time to deliver.

Q7: What are they made of?
A: Flags were originally made from feathers by the Mayans and Incas. Through the centuries flags were made of cloth and these days we make them from Polyester. There are over 20 Polyester materials to choose from. Some indoor, some outdoor. Please describe the intended usage to your consultant and they will assist you to choose the right one for your project.

Q8: Can my flag have the same image on two sides correctly reading?
A: Digital printing is least the expensive option for this result. The fabric is called DUET and has a block out material compressed between the fabric. It allows us to image two completely different images, or the same image reading correctly on either side.

Q9: Does the flag have a headband?
A: Usually, unless requested otherwise.

Q10: Does the flag come with flag clips to attach to my flagpole?
A: Yes... ready to fly.

Q11: Is the flag colour fast?
A: In all types of printing and fabrics. We recommend gentle cycle cold wash, with just a dash of powder.

Q12: Will the flag last 10 years?
A: No. Most cheap flags imported will last 1 - 2 months. Flag manufacturers promote their flags to last 3 - 6 months. It depends on the weather conditions over the flying life and also which method and material you choose.

Q13: Can I wash or dry clean my flag?
A: Yes. However, be warned, just like your clothes, if you put bleach into the wash it will take the colour out. We recommend gentle cycle cold wash, with just a dash of powder.

Q14: Is my flag repairable if the ends are tatty and fraying?
A: If the flag is fraying... send it back to us. We will wash and repair the flag. This usually assists the flag to fly for the same length of time again.

Q15: What is the cost?
A: We wash and dry and repair the flag for $15.00 + GST + post

Q16: Can you guys wash/clean my flags?
A: Yes. We have a dedicated large industrial washer and a gas fired oven to dry them.

Q17: Do your flags resist Ultra Violet UV rays?
A: The material we buy is coated with UV inhibitors and the ink has UV blockers in it.

The sun is a solid enemy to all things external and flags are not exempt.

Q18: How long before the flags fade in the sunlight?
A: Usually around 3 months the flags start fading. There is an international scale to which we conform called the Blue Wool Scale. Our flags have been independently tested to rate 6 on this scale. 10 being invincible and 6 being the highest for flag performance.

Q19: Will they withstand a hurricane?
A: Yes, for around 5 minutes. The clips are then designed to fail so as not to cause damage to the flagpole. The headband cotton will stretch and snap, and then the flag will fly off into the "never never". Please remove flags when anticipating large storms. You don't leave your washing on the line, so bring your flags in too. They will last much longer.

Q20: Do you screen print or digital print?
A: We manufacture everything in house from screen printed flags to Digital Imaged flags and also hand stitched appliquéd) flags.

Q21: Can you supply me with the original appliquéd style flag?
A: We manufacture everything in house from screen printed flags to Digital Imaged flags and also hand stitched appliquéd) flags.

Q22: What's the biggest flag you can make?
A: The largest flag we've made is 100 x 50 metres.

Q23: What's the smallest flag you can make?
A: Around 10cm x 20cm. Others are available to buy which fit into a cocktail glass.

Q24: Do you stock flags of all nations?
A: We try to. With some 250+ countries and growing all the time, it is hard to know who will want to buy a national flag and when. With our manufacturing processes, we are usually able to make the desired flag within a few days.

Q25: Do you do corporate flags?
A: Yes. We manufacture your design for your specific purpose.

Q26: What about Council flags?
A: Yes. We manufacture your design for your specific purpose.

Q27: What other flags can you make?
A: We make flags for thousands of organisations, Schools, Clubs, and even for things like Birthdays, Weddings all sorts of occasions.

Banners & Signs

Q28: Do you make banners & signs?
A: Yes, all styles shapes and materials. We manufacture everything in house from screen printed banners to Digital Imaged banners and also hand painted and self adhesive vinyl banners.

Q29: What size and shape can I have?
A: As desired.

Q30: Do you make them to order?
A: Over 80% of our work is made to order. Our tolerances are so fine we make flags and banners for large organisations requiring measurements to be within 2mm. Of course we also make flags for all sorts of venues and events. Specific finishings, eyelets, cords, clips, ropes, dowels, ties and Velcro. Whatever the finish, we provide it.

Q31: What is the smallest number I need to order?
A: One (1).

Q32: What is the maximum number I can order?
A: As many as you need, given enough production time to deliver.

Q33: What are they made of?
A: Banners are made of Polyester, PVC (Vinyl) and paper. In fact we're sure they could be made of anything if you slapped a message on it and hung it up for all to see. Some indoor, some outdoor materials. Please describe the intended usage to your consultant and they will assist you to choose the right one for your project.

Q34: Can my banner have the same image on two sides correctly reading?
A: Digital printing is the least expensive option for this result. Two materials allow for this finish, PVC and also DUET (Polyester). Both allow us to image two completely different images or the same image reading correctly on either side.

Q35: Is the Banner colour fast?
A: Yes. 6 months minium outdoors and up to 5 years indoors.

Q36: Will the Banner last forever?
A: No. Most Banners are to herald a new message which is changed at some point in time. Other Banners are to advertise on a more permanent basis. Please give us as much information about the Banner you need so we can assist you to make the right choice for your budget. No point us trying to "gazump" you with your order, we want you to be happy and tell your associates. After all companies who try to sell you what you don't need usually don't last very long in the market place.

Q37: Can I wash my Banner?
A: Yes. If fabric, be warned, just like your clothes, if you put bleach into the wash it will take the colour out. We recommend gentle cycle cold wash, with just a dash of powder. If PVC you can use some detergent and a sponge, but never use solvents as it will erase the image on the PVC.

Q38: Is my Banner repairable?
A: Depends on how bad the damage is. Some banners tear, some snap in half. Please describe the damage at the time of your call.

Q39: What is the cost?
A: Please ask at the time of your inquiry.

Q40: Can you guys wash/clean my Banners?
A: We would need to charge for the service and with some helpful hints from staff

Q41: Do your Banners resist Ultra Violet UV rays?
A: PVC is coated with UV inhibitors and the ink has UV blockers in it. The sun is a solid enemy to all things external and Banners are not exempt.

Q42: How long before the Banners fade in the sunlight?
A: Usually around 9 - 12 months in direct sunlight.

Q43: Will they withstand a hurricane?
A: No, but rain storms usually yes. The ropes/eyelets may then fail so as not to cause damage to the structure they are attached to. The rope will stretch and snap, then the Banner will fly off into the "never never".

Q44: Do you screen print or digital print?
A: We manufacture everything in house from screen printed to Digital Imaged Banner and also hand painted Banners.

Q45: What's the biggest Banner you can make?
A: The largest we've made so far is 100 x 10 metres which hung in Sydney on Pyrmont Bridge Darling Harbour in 1988. It was For Pepsi and it took 10 men and 2 cherry pickers all day to position it.

Q46: What's the smallest Banner you can make?
A: Around 10 x 20 cm.

Q47: Do you do corporate Banners like I see down the streets of Cities and major Towns around the country?
A: Yes. We manufacture your design for your specific purpose.

Q48: What other Banners can you make?
A: We make flags for thousands of organisations, Schools, Clubs, and even for things like Birthdays, Weddings all sorts of occasions.

Bunting & Streamers

Q49: Do you make Bunting or streamers?
A: Yes in all styles and varieties.

Bunting Catalogue

Q50: Do you make to order?
A: Yes. Please ask for your specific Bunting order to be calculated and the price faxed to you the same day. Orders take between 1 and 2 weeks to produce, depends and the quantity, design and packaging required.

Q51: What are they made of?
A: Plastic. Paper, PVC.

Manchester

Q52: Do you make pillow slips?
A: No. But we digitally print images for other who do.

Q53: Do you make Dooners?
A: No. But we digitally print images for other who do.

Q54: Do you make bed spreads?
A: No. But we digitally print images for other who do.

Q55: Do you make cushions?
A: No. But we digitally print images for other who do.

Q56: Do you make blinds?
A: No. But we digitally print images for other who do.

Q57: Do you make curtains?
A: No. But we digitally print images for other who do.

Q58: Do you make to order?
A: Yes. We digitally print images to your exact specifications.

Q59: What are they made of?
A: Polyester.

Q60: Can you use my image or logo to make me table cloths?
A: Yes. We digitally print images to your exact specifications.

Q61: Can you use my image to make a front drop or backdrop?
A: Yes. We digitally print images to your exact specifications.

Q62: What about lectern banners and podium banners?
A: Yes. We digitally print images to your exact specifications.

Flagpoles & Banner Poles

Q63: Do you make flagpoles?
A: Yes

Q64: Are they made of aluminium, steel or timber?
A: All of these depending on the requirement.

Q65: What sizes do they come in?
A: From 2 metres upwards.

Q66: What colour can I have them?
A: Aluminium, anodised or white. You can have the exact colour you want, but minimum orders and time delivery impositions apply.

Q67: I want my pole on a roof. Can that be done?
A: Yes. By one of the contractors we utilise for this type of installation.

Q68: I want my pole put into the concrete in my car park or driveway. Can that be done?
A: Yes. By one of the contractors we utilise for this type of installation.

Q69: I want my flagpole in my front or back lawn?
A: Yes. By one of the contractors we utilise for this type of installation.

Q70: I have a Hotel and would like my flagpoles to be at 45 degrees to the roadway?
A: Yes. By one of the contractors we utilise for this type of installation.

Q71: How do I stop people pinching my flags?
A: Ask our representative to offer you some alternatives to secure your flags. We have even been asked to electrify poles, but alas, common sense prevailed.

Q72: How long do flagpoles last?
A: We've been selling flagpoles now since 1972 and from our best guess it would seem around 25 – 30 years. Sure they get a little dirty, and you can lower them and clean them. But the structure is good for decades.

Installation

Q73: Can you install the products you sell?
A: Yes.

Q74: What does it cost to install a ???
A: Please decide on the size, numbers, and whether internal or external before we are able to assist with a proper indicative price. There are so many variables, from Police permits, opening and closing times or venues, access restrictions, machinery hire, and co-ordination of all these factors. We will be happy to discuss your inquiry when you have as much information as we need to commence calculating costs. Save time and money and location you require the flagpole and then we can assist with a cost to install.

Bar Runners

Q75: Can you do my pub or club logo on a bar runner?
A: Absolutely.

Q76: What are Bar Runners made of?
A: Rubber backed Polyester mats, which are either screen printed or digitally printed with your image.

Q77: How long do Bar Runners last?
A: As they have only been around a few years and none have been destroyed yet... 24 months so far!

Sewing & Finishing

Q78: Can you finish my articles to my exact specifications?
A: Absolutely.

Delivery

Q79: How do I get my goods delivered?
A: You can arrange for shipment to your door by your selected courier. You can ask us to arrange shipping for you. By mail, by Sea, By Air, Overnight, next Day and more ways than we have time to mention. Just ask when booking your order. We can even call you when the goods are ready in case you've changed your mind while we've been making your order. You can collect the goods in person.

Pricing

Q80: Are SCV the most expensive in the market?
A: No, and neither are we the cheapest. We believe in quality products and sometimes the ingredients just costs a little more as the result lasts a little longer, or the colour, fabric or manufacturing skills are better. We know this as we've been selected for the "big events"... World Cup Rugby, The Olympics, World Cup Soccer, Government contracts including the Army, Navy and National Capital Authority tenders.

Q81: Is SCV the cheapest?
A: Please refer to the FAQ above

Q82: Would you stand up to a tax audit for GST?
A: Yes. Our last one was 17th September 2004 from the Penrith Office Of Taxation.

Q83: Are your prices fair for the market?
A: Tough question. We think so. We put a lot of love and effort into our work. The results have flown and been displayed throughout Australia for 6 decades. We don’t advertise very much, except a few ads in magazines. People generally have heard of our work or are referred to us from other happy clients.